A.D.A.M Essentials for Macintosh

Note: The first step to solving any Macintosh problems should be to choose System 7.5 Only or System 7.6 Base from your Extensions Manager and restart. This will free up additional memory and will reduce the chance of an extension or control panel conflict, which are the most common causes of Macintosh problems.

1) Why am I having problems removing the fig leaves?

Choosing YES to gain access to all content during installation does not automatically remove the fig leaves. It simply allows them to be removed at will. To actually remove them, deselect Fig Leaves in the Options menu once you have the program running. If the fig leaves option is grayed out, it usually means that the program is being run directly from the CD instead of from its folder on the hard drive. To remedy this, simply launch the program from its folder on the hard drive.

If neither of the above suggestions work, try reinstalling the program and make sure you choose YES to gain access to all content.

2) Why do I have problems using only 8Mb of RAM?

If you receive the error message, "may not be enough memory," are unable to hear audio, or observe choppiness in video while using your A.D.A.M. product, you will need to quit all applications and reduce your system memory below 2MB. To do this, please try the following: Reduce disk cache to 32K and disable unnecessary extensions using the Extension Manager Control Panel. Also, Virtual Memory can be turned on, but performance may be inconsistent or unreliable if you are not using a PowerMac.

3) Tips for using Ram Doubler with a Power Mac

If you are using Ram Doubler on a Power Macintosh, you may experience sound problems during animations in Essentials. To remedy these problems, try disabling Ram Doubler in your Control Panels.

4) Why am I experiencing sound problems within animations?

If the animations play and there is no sound, please check the Sound Control Panel and make sure that the volume is set above zero. To do this:

1. Select Control Panels under the Apple Menu.

2. Double click on the Sound Control Panel.

3. Move the Volume bar up to an acceptable level.

4. If no sound is heard and you are running System 7.1.2 or greater, you must click and hold the Alert Sounds menu and select Volume.

5. Move the Built In Volume bar up to an acceptable level.

6. Close the Sound Control Panel and run one of the animations again. If there is still no sound, select the Speaker button at the bottom of the animation window and attempt to adjust the sound to a comfortable level.

If you are not using a PowerMac and are experiencing popping, static, or choppy sound, this is probably a result of operating Nine Month Miracle within Virtual Memory. While Virtual Memory is the least expensive way to increase available system memory, its use can produce choppiness in multimedia animations. To check if Virtual Memory is on:

1. Select Control Panels located under the Apple Menu.

2. Select the Memory Control Panel. In the Memory Control Panel, there will be a section indicating if Virtual Memory is on or off.

3. If Virtual is on, select the off radio button.

4. Close the Memory Control Panel.

5. Restart your computer for changes to take effect.

Ram Doubler is another inexpensive alternative to real memory and may produce the same static or choppy sound in multimedia applications. Real memory is always preferable to virtual memory, or any other third-party software RAM expander. A.D.A.M. Software recommends a minimum of 8 Megabytes of real memory for Essentials.

5) Why am I receiving the error message, "Unable to locate the A.D.A.M. Data folder"?

This error message indicates that the application is unable to locate the illustrated anatomy files. First, confirm that the A.D.A.M. Essentials CD-ROM is loaded in your CD player. If the A.D.A.M. Essentials CD icon appears on your desktop and the application still cannot locate the A.D.A.M. Data folder, then the alias that points the application installed on your hard drive to the image files on the A.D.A.M. Essentials CD-ROM has become corrupted. The corruption probably occurred during the installation process. To recreate the alias and launch A.D.A.M. Essentials successfully, please follow these instructions:

1. Locate the A.D.A.M. Essentials folder on your hard drive.

2. Double click to open the folder and locate the A.D.A.M. Resources folder.

3. Open the A.D.A.M. Resources folder, find the _A.D.A.M. Data alias and drag the alias to the trash can on your desktop.

4. Insert the A.D.A.M. Essentials CD into your CD player.

5. Double click on the CD icon to see a listing of its contents.

6. Using the right scroll bar, scroll down until you see the _A.D.A.M. Data folder.

7. Select the folder by clicking on it once.

8. From the File menu on your menu bar, select Make Alias. A dialog box will appear informing you that the disk is locked and asking if you would like to create the alias on the desktop; answer OK.

9. _A.D.A.M. Data alias will appear on your desktop.

10. You may now close Essentials window.

11. Drag the _A.D.A.M. Data alias from the desktop and place it in the A.D.A.M. Resources folder.

12. Close the A.D.A.M. Resources folder.

Now that you have recreated the alias you should be able to launch A.D.A.M. Essentials successfully.