Life's Greatest Mysteries for Windows

1) Why am I receiving the message,"This program has performed an illegal operation and will be shut down?"

A General Protection Fault can be caused by a variety of things. In our experience, the most common reasons are those related to display or video card drivers. General Protection Faults may also be caused by the sound drivers installed in your system.

If you are receiving an error in module GDI.EXE, you are most likely experiencing a problem with a display driver. Please consult your Windows User's Guide for information on checking and selecting a display driver.

The driver you have selected should be capable of 256 colors. Running the product in less than 256 colors will cause discoloration in the animations. You should also contact the manufacturer of your computer system or of your video card to see if updated display drivers are available. Many errors are corrected when updated drivers are installed.

If you are receiving an error message stating that a General Protection Fault occurred in the file tapipkb3.drv or aapipkb4.drv, you are experiencing problems with the sound drivers installed on your computer. You will need to contact the manufacturer of your computer or sound card to see about updating the drivers.

If you are using Windows 3.x, it is likely that you are running out of conventional memory. To remedy this problem, try running Memmaker from the MS-DOS prompt. If this doesn't work, change the properties of the Life's Greatest Mysteries Icon to point to the path D:\_setup\lgm\lgm.exe instead of D:\_setup\lgm\launch.exe.

2) Why am I having problems with no sound or intermittent sound?

Sound working improperly may be due to a conflict with MacroMedia's Director, the vehicle through which animations play, and other bitmap applications running simultaneously. A.D.A.M. Software is currently working with MacroMedia to resolve this issue. Until it is resolved, however, you must be careful not to run other bitmap applications while running the product.

The most popular bitmap application is desktop wallpaper. In order to hear animation dialogues, it is necessary for you to turn this feature off. Please consult your Windows 3.1x or Windows 95 user's guide for instructions on changing or turning off wallpaper.

If changing the wallpaper pattern does not work, please check that there are no other applications running before launching the product. If you continue to have problems, please check to see if you have a Voyetra driver installed for your sound card. If a Voyetra driver is in use, you should check with your sound card manufacturer to see if an updated driver is available.

If, after turning off wallpaper and updating your sound drivers, you are still experiencing problems with sound, please contact A.D.A.M. Technical Support.