We’ve started the planning process for the 2010 A.D.A.M. Virtual Client Summit, which will be held this year in mid-October. To help you get the most out of the Summit, we’d like your feedback. Please take two minutes to fill out our short online survey, where you can share your time preferences and assist us in finalizing topics for our agenda. You can also let us know if you’d like to be a presenter at the Summit.
To thank you for participating in the survey, you’ll have the opportunity to enter for a chance to win a $50 American Express Gift Card at the end of the survey.
[ Give Your Feedback ]
If you currently license Pregnancy Central, you already know what a beneficial resource it is for new parents, siblings, and other members of the new family, and how it helps your hospital attract new patients and engage them with your services. To help you promote the benefits of this valuable online tool to patients and your community, we’ve developed the new Pregnancy Central video, available free to A.D.A.M. Pregnancy Central clients.
Available from the online A.D.A.M. Marketing Toolkit, the Pregnancy Central video helps you promote to your community and patients all of the benefits of this feature-rich resource, including physician developed and reviewed articles and interactive videos and tools covering:
Make sure your visitors know about this great resource available to them 24 hours a day from your website. View our new Pregnancy Central video in the Marketing Toolkit, and contact your client relationship manager or healthsolutions@adamcorp.com for more information.
We recently sent out a survey invitation to over 300 A.D.A.M. clients who have used A.D.A.M. Technical Support over the past year for product implementation or general technical support. We’re happy to report that those who responded to our survey were overwhelmingly positive about our tech support, with 100% of respondents reporting that they were satisfied with the support they received and 8 out of 10 of those reporting that they were very satisfied. The majority of respondents also rated our technical support as excellent in the following areas:
Thank you to everyone who responded to our survey. Your feedback helps us continue to provide best in class solutions and services for our clients. If you didn’t get a chance to take the survey and would like to give your feedback, please contact your client relationship manager. And remember – our technical support team is available for your needs at techsupport@adamcorp.com.
This month, we take a deeper look at the A.D.A.M. Symptom Navigator for the iPhone. This state-of-the-art interactive online tool lets your hospital stay front and center with healthcare consumers on the go by connecting them to health information with your hospital’s branding right from their iPhone.
How does this innovative tool help market your hospital to mobile consumers? When people connect to your hospital website from their iPhone, they’ll find a link to the Symptom Navigator mobile version. Users can add it to their phone’s home page where your hospital’s logo or other graphic will appear with their other applications, or bookmark it for future use.
Options for customizing include:
This comprehensive knowledgebase includes the high-quality A.D.A.M. Health Illustrated Encyclopedia symptom information and illustrations in one centralized location, including information on almost 300 symptoms, over 1,600 diseases and conditions, tests, surgeries and more.
Establish your organization as the premier provider of mobile health information in your community and tap into the growing market of mobile users, contact your customer relationship manager for more information or email healthsolutions@adamcorp.com.
Only 2% of hospital CEOs say their chief marketing officer or chief experience officer is responsible for patient experience although it is a top concern among senior healthcare leaders, according to a Health Leaders Media.
Has your website received any awards recently? Let us know so we can recognize you during our Virtual Client Summit.
Questions or comments about this newsletter? E-mail us at healthsolutions@adamcorp.com.
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