Featured Industry Experts

  • Janet Trautwein
    CEO
    National Association of
    Health Underwriters (NAHU)

  • John Hickman
    Head
    Alston & Bird's Health
    Benefits

  • Jennifer Benz
    Founder & CEO
    Benz Communications

  • Michael Puck
    Director
    Integrated Health Programs
    and Benefits Innovation

  • Alan Katz
    Principal
    Alan Katz Group, LLC

  • Ron Bachman
    President & CEO
    Healthcare Visions, Inc.

KnowledgeWorks

Our team is pleased to provide series of educational webinar recordings and white papers developed for insurance brokers and HR/benefits professionals seeking the latest information, trends, and best practices. This educational content featuring highly respected industry experts focuses on three topic areas - Health Care Reform, Practice Management, and Technology Solutions. We will be updating and adding new content frequently, so please check back often!

Health Care Reform

Survival Lessons from Successful Brokers

Originally broadcasted on July 20, 2010

While the broad outlines of health care reform are laid out in the recently enacted legislation, many details are still unknown. Dealing with this uncertainty is challenging for most brokers. However, the findings of the Trailblazed Sales Project Study identifying the practices, procedures and perspectives of successful producers can help them prepare their business to succeed and thrive in the face of upcoming changes to the industry.

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How to Make Money with Health Care Reform

Originally broadcasted on August 3, 2010

Now that the dust has settled somewhat, the time has come to strategically position organizations for the post-reform world during the upcoming decade. This session will share practical, hands-on information to help brokers and employers understand what is required, reassess current strategies, and benefit from health care reform changes.

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Consumerism, Personal Care Accounts & Health Reform

Originally broadcasted on September 14, 2010

The recently passed Patient Protection and Affordable Care Act (PPACA) contains mandated coverages, regulated prices, penalties, and limited choices. However, buried in PPACA is the opening for consumerism to survive and for employers to protect their greatest business asset - their human capital. Find out how to prepare for PPACA, improve corporate wellness, lower health insurance costs, avoid penalties, and increase profits.

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Legal Aspects of Health Care Reform

Originally broadcasted on October 5, 2010

Now that health care reform has passed, what do brokers and employers need to know about the legal ramifications? While the details are still being determined, this session will share practical, hands-on information that can be used immediately.

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Practice Management

ROI with Benefits Outsourcing

Originally broadcasted on July 29, 2010

In today's "do more with less" business environment, it's no wonder that employers are looking at outsourcing options as a way to offload HR tasks and provide more efficient benefits management. This session will share valuable insights into what functions should be considered for outsourcing, selecting the right vendor, and achieving a good ROI.

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Proven Paths to Sales Success

Originally broadcasted on August 19, 2010

In today's uncertain business environment, it is even more important for brokers to fine-tune their sales practices, procedures and perspectives. This session will share the findings from the Trailblazed Sales Project Study and the three "paths" used by successful sales professionals to grow their business. Special emphasis will be given to the importance of a business plan, leveraging technology, and winning clients' trust.

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The Future Role of Brokers: Becoming a Trusted Advisor

Originally broadcasted on September 8, 2010

So health care reform is a reality. Now what? What are you doing about it as it relates to your own business practice? What will your role be going forward? Why will your clients still need you? And how will you be compensated?

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A Better RFP Process

Originally broadcasted on October 14, 2010

Many brokers and employers are finding that the formal request for proposal (RFP) process is inefficient and expensive. Using a 10-year tested methodology, this session will share a comprehensive proposal process for evaluating, interviewing, comparing, and selecting a vendor.

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Technology Solutions

Benefits Enrollment Best Practices

Originally broadcasted on July 27, 2010

It's that time of year to start preparing for the next benefits enrollment season. This session will share detailed insights into the latest enrollment technology innovations, trends, and best practices.

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Interactive Employee Portal Best Practices

Originally broadcasted on August 30, 2010

Now more than ever, employees need and want easy access to make informed decisions about their benefits, health, wellness and finances. This is a great opportunity to get detailed insights into the latest interactive employee portal innovations, trends, and best practices.

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HR Outsourcing Best Practices

Originally broadcasted on September 22, 2010

Growing numbers of employers are looking at HR outsourcing as a way to help them reduce administrative tasks and costs, stay in compliance and increase employee satisfaction. This is a great opportunity to get detailed insights into the latest HR outsourcing innovations, trends, and best practices.

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Wellness Program Best Practices

Originally broadcasted on October 20, 2010

It's clear that health care costs are skyrocketing out of control. No one doubts that either the market will solve the problem OR the government will impose one on us. At the same time, businesses have reached the point where the cost of providing health insurance is almost as burdensome as government regulation. This session will share insights and best practices for implementing successful wellness programs that help employers effectively deal with rising health care costs.

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